The ongoing Canada Post strike may affect mail delivery services. To ensure continued service and communication, the County of Stettler No. 6 has implemented the following measures:
1. Vendor Payments:
- If you are expecting a payment from the County, please contact us at your earliest convenience to arrange alternative methods for pick-up.
- Cheques for vendors located outside the province will either be mailed (with the understanding that delays are possible) or sent via courier for urgent matters.
2. Electronic Funds Transfer (EFT) Option:
- We are reaching out to vendors via email to encourage sign-up for EFT, which provides secure and timely payments directly to your bank account. If you would like to enroll, please contact us to begin the process.
3. Customer Payment Responsibilities:
- Residents and businesses are reminded payments for utilities, accounts receivable, and taxes remain due as scheduled, regardless of mail disruptions.
- To avoid delays, we encourage signing up for e-send billing, which allows you to receive invoices and statements via email.
- We are open Monday through Friday from 8:30 AM – 4:30 PM for in person payments
- We have a mail slot to drop payments after hours, at the County Administration Building located at 6602-44 Avenue, Stettler, AB.
- Payments are accepted at most banks, and through online banking.
- Payments can be accepted over the phone using credit cards for everything EXCEPT taxes. Taxes can not be paid with credit cards.
4. Waiting for a Payment?
- If you are waiting for a payment from the County and have not received it, please contact us. We will work with you to ensure timely resolution.
For assistance with any of the above, please contact our office at 403-742-4441 or email finance@stettlercounty.ca.
We appreciate your patience and cooperation as we navigate this situation together.